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• Press Menu once

• Select ‘Mail Order’

• Select ‘Refund’

• Enter your Supervisor Code

• Enter the card details

• Once approved, the terminal will print a receipt

How do I refund an Apple Pay transaction?

• Press Menu once

• Select ‘Mail Order’

• Select ‘Refund’

• Enter your Supervisor Code

• Enter the Payment Card Device Account Numbe . The customer now needs to tap the card they want to refund.

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title How do I find the Payment Card Device Account Number on an Iphone
Your customer can find their Payment Card Device Account Number (card and device specific) in the Wallet & Apple Pay Settings on the device used to make the purchase. Image Added

• Once approved, the terminal will print a receipt.

How to Test your Connection (TMS CALL)

• Press menu twice (bulls eye button)

• Select supervisor

• Enter the code

• Press menu again

• Select 'call TMS'

• If a connection is made via your chosen method, it will run through a configuration

• The receipt should read 'TMS call - Connected 'OK' and Config Data 'OK'

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