Overview
Select Blink Card Transactions under the Reporting Section on the left-hand navigation bar.
View all your past card transactions taken on Blink or via an integration on the Blink card transaction page. This page offers various filtering options, allowing users to refund or create new transactions based on previous payments. It is updated every 30 minutes.
View
Blink card displays all online transactions that have been processed. Each transaction will show the following:
Date and Time | Customer Name | Card Details | Amount |
Order Reference - This contains both your custom reference and the transaction description. (Transactions without Blink in their description are integrated payments) |
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Status |
Pending | |
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Received The transaction has been received by the gateway and is awaiting a response to reach its final state. | Deferred This transaction could not be settled due to a temporary problem but will be retried at the next available instance. |
Successful | ||
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Captured The transaction was successful. (This will update to Accepted, usually in the early hours of the following morning) | Accepted This transaction has been accepted and settled as soon as possible. | Pre-Auth This confirms that the card is authentic and that the amount is available in the cardholder’s account. The card details are now encrypted, allowing you to capture the specified amount from this card within the next 30 days. |
Verified The authenticity of this card has been verified. The card details are now encrypted, allowing you to run a further transaction from this card. | Capture in "x" days Displays the remaining days until the amount requested via a delay capture is taken. It can be captured immediately via the action button next to it. | Fully/Partially refunded This transaction has been partially or fully refunded. |
Unsuccessful | ||
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Declined The acquiring bank has declined the transaction. | Referred This transaction has been referred for manual approval by the Acquiring bank. ( Please be advised reach out to call support The merchant will have to call Support and verify some information to receive the authorisation code that will unlock and process this transaction)the support team for assistance | Cancelled The merchant has cancelled this transaction (this can only occur on a captured transaction). |
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Some transactions also have brackets at the end. |
(DC) - This is a transaction that was initially a Delay capture and has now been captured.
(PA) - This is a Pre-Auth that has been captured.
(RF) - This is a refund.
(RR) - This is a transaction that has been rerun from a previous transaction.
(V) - This is a transaction that has been run from a Verified card.
Filter
You can filter using the following 5 primary filters (simultaneously), choose the desired parameters, and select Apply Filterfilter:
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Date Range |
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Transaction Method - This is method - refers to the source where the transaction was created initiated from. |
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Merchant - This filters Filter between your different merchant accounts. |
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Status - There are many different potential transaction states, all listed above. When viewing each status, there will be an accompanying hover-text to will explain its meaning. |
Only displays shows the original Verified initial verified transactions , and not the transactions run executed from them. |
Only displays the original Pre-Authorisations, not the processed ones. |
The display shows both the delayed capture transactions that are still waiting to be captured and those that have already been processed. |
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Card Number number - This search is for the last 4 digits of the card. |
Advanced
Filterfilter
Clicking By clicking on Advanced filter will allow you to filter , you can refine your card data using additional filters like the such as date, specific card schemes and types, or your customer’s customer name.
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Do note that the parameters of the advanced filters will only be viewable when you open the advanced filters overview. |
Actions
Additional
Transaction Informationtransaction information
Select a transaction to and expand it . This displays to view additional information on the transaction and reveals reveal the action buttons to perform its actions.
The various card verification responses are shown here, in addition to the acquiring bank, the card type, the authorisation code for the transaction, and the unique Blink reference.
If a transaction has been run from a previous previous transaction is linked to a current transaction (e.g. A Pre-Auth has been a pre-auth is captured), the Blink unique reference field will also contain include a link reference to the original transaction.
The Gateway Merchant merchant ID that processed the transaction.
The customer’s address and postcode that was entered with the transaction.
For successful Successful payment , will show a receipt button will be shown. This , this allows you to view the receipt again and print or email it.
Select the button named Advanced Filters advanced filters to reveal extra filtering options. This allows you to select a particular field to search (e.g. Customer name or email, the reference etc.), the type of search you would like to perform and the text/value to search for. This can be combined You can combine the advanced filters with the 5 primary filters.
Cancelling andRefundingrefunding a payment | Processing a new transaction from a previous payment | ||||||
The cancel button will only appear be visible for transactions with a captured state. Once After a transaction has been is accepted, the cancel button will be replaced by a refund button. Transactions Refunds can be refunded fully or partially. The amount field will update to reflect the amount that was refunded. A refund issued for the full or partial amount of a transaction, with the amount field updating to reflect the refund. Once issued, refunds cannot be cancelled. | Customer and card details are taken from the original transaction. You only need to specify the new amount and reference (and the dates, frequency and length for a Repeat Payment Schedule).
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