Page Comparison

What is PSD2?

Payment Services Directive 2 is the latest version of regulations for the card payments industry in the European Economic Area (EEA). The directive aims to increase the safety of cardholder data, especially for online transactions.

What do I need to do?

Suppose you accept card payments with physical terminals to complete face to face transactions. In that case, these should already be compliant with PSD2 through the use of Chip + Pin payments and Contactless Payments (including Apple Pay and Android Pay etc.). No further action is needed at this time.

If you accept payments online through a sales platform or payment gateway (e.g. Blink, Sage Pay, Acturis, Realex), you need to make sure your web transactions are set up 3DSecure authentication checks. This should come up as part of every transaction's authorisation details. If you do not currently have these checks in place, please contact your gateway provider to get this updated.

Over the phone, (often called MOTO- mail order/telephone order) transactions are exempt from this directive. To increase the security of your MOTO payments, please ensure you are set up for address checking and security code checking. These are often called AVS (Address Verification Service) and CVV/2 (Card Verification Value) checks on a virtual terminal. You may need to add these in as a rule for your MOTO transactions if accepted through a virtual terminal or ask your terminal provider to adjust the settings of your physical terminal to add in address and postcode checks.

Contact our support team, if you have any questions.