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Press Menu once
Select ‘Mail Order’
Select ‘Refund’
Enter your Supervisor Code
Enter the card details
Once approved, the terminal will print a receipt
How to Test your Connection (TMS CALL)
Press menu twice (bulls eye button)
Select supervisor
Enter the code
Press menu again
Select 'call TMS'
If a connection is made via your chosen method, it will run through a configuration
The receipt should read 'TMS call - Connected 'OK' and Config Data 'OK'
How do I do access reporting and EOD on the terminal?
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This indicates total value of transactions that have been processed and shows that the totals have been confirmed by the acquirer.
How do I test the terminal’s connection?
Press menu twice (bulls eye button)
Select supervisor
Enter the code
Press menu again
Select 'call TMS'
If a connection is made via your chosen method, it will run through a configuration
The receipt should read 'TMS call - Connected 'OK' and Config Data 'OK'
What do I do if I see error code '4444'? (please run an EOD if you have taken payments on this trading day)
Press menu twice
Select supervisor
Enter the code
Select password
Select MAC re-set 'all'
How do I change the default supervisor code?
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