Request A Payment
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Overview
The Request a Payment section is a feature on our Blink platform that allows you to send PayLinks to your customers and track Requested Payments.
PayLinks are unique one-use payment pages that you can send to a customer via SMS or e-mail to make a payment. Unlike the Take a Payment feature, customers can pay via card, Open Banking, or Direct Debit.
These PayLinks are tracked to see if and how your customer has interacted with the PayLink.
Navigation
Find Request A Payment under the Payments tab on the left-hand navigation bar (Payments → Request A Payment).
How does it work?
Request A Payment
First, select which MID you want to take the payment for. Select the type of transaction from the drop-down menu listing: Sale, Pre-Auth Card, and Verify.
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Payment Type
Once you have selected the type of transaction, you have the option of 3 Payments types, depending on the payment rails you have set up on your account:
Card Payment
Direct Debit
Open Banking
You can choose your customer's payment options by selecting one or multiple methods above while creating the PayLink.
Customer details
Next, enter the" button, where it will ask for the e-mail/phone number to send the PayLink request to.
Send - Sends the PayLink request to the specified e-mail/phone number.
When a PayLink has been successfully processed, both the merchant and customer will receive their receipts.
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When you set up a merchant account with us, you are asked which currencies to use to process transactions. You can request additional currencies to be added. Applicable only with Card Payments and Open Banking). |
Tracking & Reporting
Find out how you can track your PayLinks in the Requested Payments tab; Within the Reporting section, you can find an overview of the transactions within the different payment methods.
Payments Specifics
Direct Debit specifics
Find out more about Direct Debit.
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To use Direct Debit within the Request A Payment feature, you need a GoCardless account. Once you have set this up, you can take a payment and set up a mandate with your customer. |
Creating/Connecting your GoCardless Account
Navigate to the Direct Debits area by selecting the icon on the dashboard or use the left-hand navigation bar (Customer Centre→ Manage Direct Debits).
You will now be asked to select from a Live or Test account, log in to your existing GoCardless account, or create a new one. This will take you to a page hosted by GoCardless to enter the relevant information.
Open Banking specifics
Find out more about Open Banking.
You can request the Open Banking feature with our Blink Support Team.
Once requested, you will be onboarded by a Blink Support Team member; after this has been completed, your customers will be able to pay you using Open Banking.