Overview
Online Card Transactions
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Within Reporting - Online Card Transactions, you will be able to view the entire history of all the transactions you have taken on Blink or via an integration. This page has various filtering options and the ability to refund or create new transactions from previous payments. The page is updated every half hour.
View
You can view all your online card transactions by selecting Online Card Transactions under the Reporting Section on the left-hand navigation bar.
This page displays all online transactions that have been processed. Each transaction will show the following:
Date and Time | Customer Name | Card Details | Amount |
Order Reference - This contains both your custom reference and the transaction description. (Transactions without Blink in their description are integrated payments) |
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Status |
Pending | |
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Received The gateway has received the transaction and is awaiting a response to reach its final state. | Deferred This transaction could not be settled due to a temporary problem but will be retried at the next available instance. |
Successful | ||
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Captured The transaction was successful. (This will update to Accepted, usually in the early hours of the following morning) | Accepted This transaction has been accepted and settled as soon as possible. | Pre-Auth This confirms that the card is authentic and that the amount is available in the cardholder’s account. The card details are now encrypted, allowing you to capture the specified amount from this card within the next 30 days. |
Verified The authenticity of this card has been verified. The card details are now encrypted, allowing you to run a further transaction from this card. | Capture in "x" days Displays the remaining days until the amount requested via a delay capture is taken. It can be captured immediately via the action button next to it. | Fully/Partially refunded This transaction has had part (or all) of it refunded |
Unsuccessful | ||
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Declined The acquiring bank has declined the transaction. | Referred This transaction has been referred for manual approval by the Acquiring bank. (The merchant will have to call Support and verify some information to receive the authorisation code that will unlock and process this transaction) | Cancelled The merchant has cancelled this transaction (this can only occur on a captured transaction). |
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Some transactions also have brackets at the end. |
(DC) - This is a transaction that was initially a Delay capture and has now been captured.
(PA) - This is a Pre-Auth that has been captured.
(RF) - This is a refund.
(RR) - This is a transaction that has been rerun from a previous transaction.
(V) - This is a transaction that has been run from a Verified card.
Filter
You can filter using the following 5 primary filters (simultaneously), choose the desired parameters, and select Apply Filter:
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Captured |
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Date Range |
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Transaction Method - This is where the transaction was created from. |
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Merchant - This filters between different merchant accounts. |
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Status |
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Accepted |
Displays all accepted transactions.
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Cancelled |
Displays all cancelled transactions.
- There are many different potential transaction states, all listed above. When viewing each status, there will be an accompanying hover-text to explain its meaning. |
Only displays the original Verified transactions, not the transactions run from them. |
Only displays the original Pre-Authorisations, not the processed ones. |
The display shows both the delayed capture transactions that are still waiting to be captured and those that have already been processed. |
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Card Number - This search is for the last 4 digits of the card. |
Advanced Filter
Clicking on Advanced filter will allow you to filter your card data using additional filters like the date, specific card schemes and types or your customer’s name.
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Do note that the parameters of the advanced filters will only be viewable when you open the advanced filters overview. |
Actions
Additional Transaction Information
Select a transaction to expand it. This displays additional information on the transaction and reveals the buttons to perform its actions.
The various card verification responses are shown here, in addition to the acquiring bank, the card type, the authorisation code for the transaction, and the unique Blink reference.
If a transaction has been run from a previous transaction (e.g. A Pre-Auth has been captured), the Blink unique reference field will also contain a link to the original transaction.
The Gateway Merchant ID that processed the transaction.
The customer’s address and postcode that was entered with the transaction.
For successful payment, a receipt button will be shown. This allows you to view the receipt again and print or email it.
Select the button named Advanced Filters to reveal extra filtering options. This allows you to select a particular field to search (e.g. Customer name or email, the reference etc.), the type of search you would like to perform and the text/value to search for. This can be combined with the 5 primary filters.
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Cancelling and Refunding a payment | Processing a new transaction from a previous payment | ||||||
The cancel button will only appear for transactions with a captured state. Once a transaction has been accepted, the cancel button will be replaced by a refund button. Transactions can be refunded fully or partially. The amount field will update to reflect the amount that was refunded. A refund cannot be cancelled.  | Customer and card details are taken from the original transaction. You only need to specify the new amount and reference (and the dates, frequency and length for a Repeat Payment Schedule).
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