Overview
Select Blink Card Transactions under the Reporting Section on the left-hand navigation bar.
View all your past card transactions taken on Blink or via an integration on the Blink card transaction page. This page offers various filtering options, allowing users to refund or create new transactions based on previous payments. It is updated every 30 minutes.
View
Blink card displays all online transactions that have been processed. Each transaction will show the following:
Date and Time | Customer Name | Card Details | Amount |
Order Reference - This contains both your custom reference and the transaction description. (Transactions without Blink in their description are integrated payments) Description is the top-line of the reference. Reference: the bottom line of the order reference. |
---|
Tip |
---|
Status |
Pending | |
---|---|
Received The transaction has been received by the gateway and is awaiting a response to reach its final state. | Deferred This transaction could not be settled due to a temporary problem but will be retried at the next available instance. |
Successful | ||
---|---|---|
Captured The transaction was successful. (This will update to Accepted, usually in the early hours of the following morning) | Accepted This transaction has been accepted and settled as soon as possible. | Pre-Auth This confirms that the card is authentic and that the amount is available in the cardholder’s account. The card details are now encrypted, allowing you to capture the specified amount from this card within the next 30 days. |
Verified The authenticity of this card has been verified. The card details are now encrypted, allowing you to run a further transaction from this card. | Capture in "x" days Displays the remaining days until the amount requested via a delay capture is taken. It can be captured immediately via the action button next to it. | Fully/Partially refunded This transaction has been partially or fully refunded. |
Unsuccessful | ||
---|---|---|
Declined The acquiring bank has declined the transaction. | Referred This transaction has been referred for manual approval. Please reach out to the support team for assistance | Cancelled The merchant has cancelled this transaction (this can only occur on a captured transaction). |
Info |
---|
Some transactions also have brackets at the end. |
(DC) - This transaction was initially a Delay capture and has now been captured.
(PA) - This is a Pre-Auth that has been captured.
(RF) - This is a refund.
(RR) - This is a transaction that has been rerun from a previous transaction.
(V) - This transaction has been run from a Verified card.
Filter
You can filter using the following 5 primary filters (simultaneously), choose the desired parameters, and select Apply filter:
Panel | ||
---|---|---|
| ||
Date Range |
Panel | ||
---|---|---|
| ||
Transaction method - refers to the source where the transaction was initiated from. |
Panel | ||
---|---|---|
| ||
Merchant - Filter between your different merchant accounts. |
Panel | ||
---|---|---|
| ||
Status - There are many different potential transaction states, all listed above. When viewing each status, an accompanying hover-text will explain its meaning. |
Only shows the initial verified transactions and not the transactions executed from them. |
Only displays the original Pre-Authorisations, not the processed ones. |
The display shows both the delayed capture transactions that are still waiting to be captured and those that have already been processed. |
Panel | ||
---|---|---|
| ||
Card number - This search is for the last 4 digits of the card. |
Advanced filter
By clicking on Advanced filter, you can refine your card data using additional filters such as date, card schemes and types, or customer name.
Expand | ||
---|---|---|
| ||
Note |
---|
Do note that the parameters of the advanced filters will only be viewable when you open the advanced filters overview. |
Actions
Additional transaction information
Select a transaction and expand it to view additional information on the transaction and reveal the action buttons.
The various card verification responses are shown here, in addition to the acquiring bank, the card type, the authorisation code for the transaction, and the unique Blink reference.
If a previous transaction is linked to a current transaction (e.g. a pre-auth is captured), the Blink unique reference field will include a reference to the original transaction.
The Gateway merchant ID that processed the transaction.
The customer’s address and postcode that was entered with the transaction.
Successful payment will show a receipt button, this allows you to view the receipt again and print or email it.
Select advanced filters to reveal extra filtering options. This allows you to select a particular field to search (e.g. Customer name or email, the reference etc.), the type of search you would like to perform and the text/value to search for. You can combine the advanced filters with the 5 primary filters.
Cancelling and refunding a payment | Processing a new transaction from a previous payment | ||||||
The cancel button will only be visible for transactions with a captured state. After a transaction is accepted, the cancel button will be replaced by a refund button. Refunds can be issued for the full or partial amount of a transaction, with the amount field updating to reflect the refund. Once issued, refunds cannot be cancelled. | Customer and card details are taken from the original transaction. You only need to specify the new amount and reference (and the dates, frequency and length for a Repeat Payment Schedule).
|