User Preferences
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Navigation
You can access this page by navigating to My Accounts on the left-hand navigation bar by selecting User Preferences, you will land on My User Profile.
management under Payment operations.
How does it work?
My User Profile
Under My User Profile, you can change your login details, User Email (also used to receive emails regarding payments and more), User Name, Contact Number and Password.
Make sure to click on confirm changes.
Users
Within the Users tab, you can manage individual users. Add new users or edit/delete existing ones. Clicking on edit will allow you to change the user's full name, email address and access levels. The drop-down allows
Managing individual users in Blink is a simple task. You can easily add, edit, or delete accounts as per your requirements. While editing a user, you can modify their full name, email address, and access levels. For added security, you can implement two-factor authentication. All you need to do is use the drop-down menu to make the changes.
To view a user's Blink ID and activation timestamp, click on the drop-down icon (>) next to their name. This information can come in handy when contacting support for issues related to that user. Under the Actions heading, you can edit a user's email, name, and access level. Additionally, clicking on the drop-down icon on the Edit button will give you access to edit your NMI account information, change your password, or delete a user.
To add a new user, simply click on the "Add User" button located on the top right of the page. You will then be prompted to enter the user's email address, name, and the desired access level. If a user's email and password have not been set up or verified, or if an error has occurred while setting up, you can click on the "Resend" button to resend the verification email/password to the specified email.
User levels
Below you will find an overview of the different user levels only a Supervisor and .
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Only a Lead can change these. |
Payment Tier 1
Payment Tier 2
Support
Accounts
Supervisor
Lead
Payments
Take a Payment
Yes
Yes
Yes
Yes
Yes
Yes
Requesting a Payment (Paylinks)
Yes
Yes
Yes
Yes
Yes
Yes
Requested (Track Paylinks)
Yes - with user filter
Yes
Yes
Yes
Yes
Yes
Batch Payment
No
No
No
Yes
Yes
Yes
Batch History
No
No
No
Yes
Yes
Yes
Summary
No
No
No
Yes
Yes
Yes
Reporting
Recent Blink Transactions
Yes - receipt only*
Yes
Yes
Yes
Yes
Yes
Online Payments
Yes - no refund/re-run/repeat/cancel*
Yes
Yes
Yes
Yes
Yes
All Card Payments
No
No
No
Yes
Yes
Yes
Mobile App
No
No
Yes
Yes
Yes
Yes
Open Banking
No
No
Yes
Yes
Yes
Yes
Direct Debit
No
No
Yes
Yes
Yes
Yes
Gift Aid
No
No
Yes
Yes
Yes
Yes
Bank Reconciliation
No
No
No
Yes
Yes
Yes
Customer Centre
My Blink Pages
Yes
Yes
Yes
Yes
Yes
Yes
Customiser
No
No
No
No
Yes
Yes
Manage Direct Debit
No
No
Yes
Yes
Yes
Yes
Manage Repeat Payments
No
No
Yes
Yes
Yes
Yes
Customer Contact
No
No
No
No
Yes
Yes
My Account
Merchant Account
Yes
Yes
Yes
Yes
Yes
Yes
Plans and Invoices
No
No
No
Yes
No
Yes
Support
Yes
Yes
Yes
Yes
Yes
Yes
User Preferences
only my user profile
only my user profile
only my user profile
only my user profile
Yes
Yes
Payment Preferences
No
No
No
No
Yes
Yes
Portal Logo
No
No
No
No
Yes
Yes
Connected Apps
No
No
No
No
Yes
MID Restriction
You can restrict any user to a specific MID if you have multiple gateway Merchant IDs (MIDs). This will mean that they can only take and request payments using the specified MIDs. They will only see transactions made by those MIDs on the Online card transactions and Recent Blink transactions pages.
