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Overview

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Online Blink Card Transactions

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Within Reporting - Online Card Transactions, you will be able to view the entire history of all the transactions you have Select Blink Card Transactions under the Reporting Section on the left-hand navigation bar.

View all your past card transactions taken on Blink or via an integration on the Blink card transaction page. This page has offers various filtering options, and the ability allowing users to refund or create new transactions from based on previous payments. The page It is updated every half hour30 minutes.

View

You can view all your online card transactions by selecting Online Card Transactions under the Reporting Section on the left-hand navigation bar.

This page Blink card displays all online transactions that have been processed. Each transaction will show the following:

Date and Time

Customer Name

Card Details

Amount

Order Reference -

This contains both your custom reference and the transaction description. (Transactions without Blink in their description are integrated payments)

Description is the top-line of the reference.

Reference: the bottom line of the order reference.

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Tip

Status

Pending

Received

-

The

gateway

transaction has been received by the

transaction

gateway and is awaiting a response to reach its final state.

Deferred

-

This transaction could not be settled due to a temporary problem but will be retried at the next available instance.

Successful

Captured

-

The transaction was successful. (This will update to Accepted, usually in the early hours of the following morning)

Accepted

-

This transaction has been accepted and settled as soon as possible.

Pre-Auth

-

This confirms that the card is authentic and that the amount is available in the cardholder’s account. The card details are now encrypted, allowing you to capture the specified amount from this card within the next 30 days.

Verified

-

The authenticity of this card has been verified. The card details are now encrypted, allowing you to run a further transaction from this card.

Capture in "x" days

-

Displays the remaining days until the amount requested via a delay capture is taken. It can be captured immediately via the action button next to it.

Fully/Partially refunded

-

This transaction has

had part (or all) of it refunded

been partially or fully refunded.

Unsuccessful

Declined

-

The acquiring bank has declined the transaction.

Referred

-

This transaction has been referred for manual approval

by the Acquiring bank. (The merchant will have to call Support and verify some information to receive the authorisation code that will unlock and process this transaction)Cancelled -

. Please reach out to the support team for assistance

Cancelled

The merchant has cancelled this transaction (this can only occur on a captured transaction).

Info

Some transactions also have brackets at the end.

  1. (DC) - This

is a

  1. transaction

that

  1. was initially a Delay capture and has now been captured.

  2. (PA) - This is a Pre-Auth that has been captured.

  3. (RF) - This is a refund.

  4. (RR) - This is a transaction that has been rerun from a previous transaction.

  5. (V) - This

is a

  1. transaction

that

  1. has been run from a Verified card.

Filter

You can filter using the following 5 primary filters (simultaneously), choose the desired parameters, and select Apply Filterfilter:

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Date Range

  • Merchant - This filters between different merchant accounts.

    • Transaction Method - This is

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    Transaction method - refers to the source where the transaction was

    created

    initiated from.

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    StatusPre-Auth -
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  • Accepted - Displays all accepted transactions.

  • Cancelled - Displays all cancelled transactions.

  • Captured - Displays all captured transactions.

  • Verified - Only displays the original Verified transactions, not the transactions run from them.

    • Merchant - Filter between your different merchant accounts.

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    Status - There are many different potential transaction states, all listed above. When viewing each status, an accompanying hover-text will explain its meaning.

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    Verified

    Only shows the initial verified transactions and not the transactions executed from them.

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    Pre-Auth

    Only displays the original Pre-Authorisations, not the processed ones.

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    Delayed Capture

    -

    The display shows both the delayed capture transactions that are still waiting to be captured and

    the ones

    those that have already been processed.

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    Card

    Number

    number - This search is for the last 4 digits of the card.

    Info

    Select the button named Advanced Filters to reveal extra filtering options. This allows you to select a particular field to search (e.g. Customer name or email, the reference etc.), the type of search you would like to perform and the text/value to search for. This can be combined with the 5 primary filters.

    Actions

    Additional Transaction Information

    Select a transaction to expand it. This displays

    Advanced filter

    By clicking on Advanced filter, you can refine your card data using additional filters such as date, card schemes and types, or customer name.

    Expand
    titleAdvanced filter options
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    Info

    Search by description or reference

    Description is the top line of the reference.

    Reference: the bottom line of the order reference.

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    Note

    Do note that the parameters of the advanced filters will only be viewable when you open the advanced filters overview.

    Actions

    Additional transaction information

    Select a transaction and expand it to view additional information on the transaction and reveals reveal the action buttons to perform its actions.

    1. The various card verification responses are shown here, in addition to the acquiring bank, the card type, the authorisation code for the transaction, and the unique Blink reference.

      1. If a

    transaction has been run from a previous

      1. previous transaction is linked to a current transaction (e.g.

    A Pre-Auth has been

      1. a pre-auth is captured), the Blink unique reference field will

    also contain

      1. include a

    link

      1. reference to the original transaction.

      2. The Gateway

    Merchant

      1. merchant ID that processed the transaction.

      2. The customer’s address and

    post code

      1. postcode that was entered with the transaction.

    For successful

      1. Successful payment

    ,

      1. will show a receipt button

    will be shown. This

      1. , this allows you to view the receipt again and print or email it.

    Select advanced filters to reveal extra filtering options. This allows you to select a particular field to search (e.g. Customer name or email, the reference etc.), the type of search you would like to perform and the text/value to search for. You can combine the advanced filters with the 5 primary filters.

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    Cancelling and

    Refunding

    refunding a payment

    Processing a new transaction from a previous payment

    The cancel button will only

    appear

    be visible for transactions with a captured state.

    Once

    After a transaction

    has been

    is accepted, the cancel button will be replaced by a refund button.

    Transactions

    Refunds can be

    refunded fully or partially. The amount field will update to reflect the amount that was refunded. A refund

    issued for the full or partial amount of a transaction, with the amount field updating to reflect the refund. Once issued, refunds cannot be cancelled.

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    Customer and card details are taken from the original transaction. You only need to specify the new amount and reference (and the dates, frequency and length for a Repeat Payment Schedule).

    Tip

    Rerun

    - This

    allows you to run a new transaction on a previous

    customer

    transaction.

    Tip

    Repeat

    - This gives you the ability to set up a fixed payment schedule. You can choose the length of the Repeat Payment and the frequency (can choose from day/week/month/year but not 'x' amount of weeks, etc.)There is no ability to enter a start date, so it takes the first payment immediately. So if 5 payments are required in total, the cycle should be set to 4, not 5, so that it will repeat another 4 times after this initial payment)

    (FIXED) allows you to create recurring payments based on a past transaction.

    First, select the MID, type of transaction, fixed schedule and card payment. Then, enter the customer's full name, email, and a transaction reference (if applicable) that will be noted on the email receipt and transaction history.

    Now you can choose the start date and select a different amount for the initial payment. (This amount will replace the per payment amount for that cycle and is included in the number of cycles.)

    Select the frequency of payments and enter the amount per payment (minimum £1). Currency can be selected if enabled.

    Finally, choose the total number of payments to be taken in this Repeat payment schedule, and if desired, select a different date and amount for the final payment. (This will replace the date and amount of the final scheduled payment, so the date must be after the penultimate scheduled payment date. It will be included in the number of cycles.)

    Fill in the card and address details and click Charge.

    You will receive a transaction receipt, and the customer gets both a transaction receipt and an email describing the Repeat Payment that has been created.

    Tip

    Repeat (VARIABLE) gives you the ability to set up a payment schedule from a previous customer that contains multiple different payment amounts on any chosen dates.

    Firstly select the MID, type of transaction, and one-off payment. Next, enter the customer's full name, email and a transaction reference, if applicable - which will be noted on the email receipt and transaction history.

    Select the date and enter the amount for the first payment.

    Select the plus icon to add additional payment(s) and repeat the steps.

    Fill in the card and address details and click Charge.

    You will receive a transaction receipt, and the customer gets both a transaction receipt and an email describing the repeat payment that has been created.