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Manage Repeat Payments

Table of Contents

Overview

On the Manage repeat payments page, you can view all the agreements you have with your customers for repeat payments. To find specific repeat payments, you can filter the table using various variables. Furthermore, each repeat payment can be viewed in detail to provide an in-depth overview of its payments.

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Navigation

The Manage repeat payments page is under the Customer centre and repeat payments sub-heading.

How does it work?

The Manage repeat payments page shows a comprehensive list of all your repeat payments.

The table shows various details related to a repeat payment, such as the date and time of its creation, the customer's name, card, order reference, payment amount, frequency, and number of payments. You can view more information about a particular repeat payment by selecting the "Action" button or clicking the arrow next to the payment. This will display a list of all processed and scheduled payments, along with their respective statuses.

When you expand a repeat payment, you will also see the transaction receipt for its creation, a "Cancel" button, and the confirmation email that was sent to the customer detailing the payment schedule. You can print or send both the receipt and confirmation email to the customer via email.

Manage Repeat Payments

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The table can be filtered by date to show repeat payments created within the specified time frame.

Tip

To search by customer name, email, or reference, choose a search type from the dropdown and enter the search value.