Received | Approved | Referred |
---|---|---|
Transactions the gateway has received and are still being processed If Received shows in red, it is a failed, abandoned transaction and no funds will be taken. This is most likely due to the customer not completing the 3ds checks. | Transactions the acquirer has approved authorisation but are not ready to be sent for settlement | Transactions the acquirer has referred for manual authorisation |
Declined | Reversed | Captured |
---|---|---|
Transactions the acquirer has declined authorization | Transactions where the acquirer has approved authorization, but the authorisation was immediately reversed so as to not hold the cardholder's funds | Transactions the acquirer has approved and are ready to be sent for settlement |
Tendered | Accepted | Deferred |
---|---|---|
Transactions the acquirer has requested to settle and the gateway is awaiting the outcome of said request | Transactions the acquirer have accepted to settle | Transactions the acquirer has been unable to settle due to a temporary problem. The gateway will automatically retry these, 4 times, once every 24-hour cycle. |
Rejected |
---|
Cancelled | Finished |
---|---|
Transactions which have been rejected by the acquirer | Transactions the acquirer has approved but were subsequently |
cancelled before being sent for settlement | Transactions that have finished before reaching one of the other states, due to being invalid or incomplete |
AVS/CV2 = Either the address or 3 digit security code on the back of the card is incorrect/doesn’t match
Referral A = Card has been marked as lost or stolen