How does it work?
Reminders can be switched on (Choose to send payment reminders for unpaid payment links automatically. You can enable reminders for individual payments while creating the payment link or for all new payment requests as a blanket rule) for all new Payment Requests.
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Reminders can only be switched on To switch on reminders for individual requests if there is , you must provide either an email or SMS; if . If neither is filled in, the system will respond with display an error pop-up message, prompting you to enter an email / or phone number or . Alternatively, you can turn off the Paylink Reminder payment link reminder for the requestsrequest. Once the customer has paid, the reminders will stop automatically. |
When do we send the reminder?
If the date set on the Requested Payment Reminder has been reached and You can switch reminders on/off on individual requests.
When does Blink send a reminder?
You can choose how often you want to remind the customer during the setup process. If the customer has not yet paidpaid by the date set on the requested payment reminder, the system sends will automatically send them a reminder of the initial request at 12:00 PM (GMT/BST) on that day.
The reminder email is a copy of will be the same as the initial email. On You can easily track the reminders sent on the Requested Payment page, you can now see that the request has been resent.
Who has access?payment page.
User access
All users have access except for user-level , except Payment Tier 2 .
Where can you find this on the platform
Payment Preferences
The setting will exist globally on the Payment Preferences page (Under Payment Operations). You can make an overall decision for all new payments you request. This can be switched off for individual Requested Payments.
Request a Payment
Merchants/users can switch reminders on/off on individual requests.
Requested Payments
On Requested Payments, there (user-level) can create payment links with reminders.
Adjusting payment request reminders
There is an option to turn the reminder on/ off /edit for an individual request. The below clock shows that there is a reminder set up for this individual link. When you click on the clock, the below pop-up shows up, where you can change the reminder schedule or switch it off entirely by toggling the remind customer off.
off reminders or edit the schedule for a specific payment request on the requested payments page. The clock icon indicates a reminder is set for this link.
Clicking on the clock displays a pop-up where you can adjust the reminder schedule or turn off reminders by toggling "Remind Customer Off.”
Create a blanket rule for all payment links.
You can make an overall decision to send reminders to all new payment links on the Payment preferences page (Under Payment Operations). This can be switched off for individual payment links when creating a new payment or once the payment link has been sent.