Overview
Open banking enables payments to enter your business account directly from your customer’s account in real-time. The entire transaction is processed through online banking.
Open Banking allows for transactions to occur B2C (Business to Consumer) without needing a card processor to complete the payment. It differs from conventional card payment systems (Visa, Mastercard, and Amex).
Turning on Open Banking
To enable Open Banking for your Blink account, simply request the feature from the top right-hand corner of the portal.
Once you have made the request, one of our onboarding team members will initiate the process. Once the process is complete, your customers will be able to make payments using Open Banking.
Using Open Banking
Once Open Banking is enabled, your customer can select ‘Pay by Bank’ as a payment option on the Blink Page and PayLinks
Customers will only be required to enter their email and the amount when paying on a Blink Page. There is no additional information necessary when your customer pays via a PayLink
Selecting ‘Pay By Bank’ will initiate the Open Banking flow for the customer
The customer will first need to select the bank they wish to pay from, and they will then be required to complete their bank’s unique authentication
Once the customer has successfully authenticated the transaction with their bank and the customer’s bank accepts the transaction, the payment process is complete
Both you and the customer will now be issued receipts for the payment if successful
If the customer’s bank declines the transaction, the customer will be taken to a payment declined screen and the payment will not go through
Video tour - Paying via Open Banking on a PayLink
Paying a Paylink with Open Banking (example. Revolut)
If Open Banking is enabled, an Open Banking transaction history table will be visible to track transactions
Find this under Reporting→ Open Banking
Each transaction can also be viewed, which will pull up the relevant PayLink/Blink Page that the transaction was taken from
This will also display the status of the transaction: Success or Failed
As well as the Date/Time, Customer Email, Source, Reference, Amount and Unique Transaction Reference ID