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Overview

Blink Card Transactions

Select Blink Card Transactions under the Reporting Section on the left-hand navigation bar.

View all your past card transactions taken on Blink or via an integration on the Blink card transaction page. This page offers various filtering options, allowing users to refund or create new transactions based on previous payments. It is updated every 30 minutes.

View

Blink card displays all online transactions that have been processed. Each transaction will show the following:

Date and Time

Customer Name

Card Details

Amount

Order Reference -

This contains both your custom reference and the transaction description. (Transactions without Blink in their description are integrated payments)

Status

Pending

Received

The transaction has been received by the gateway and is awaiting a response to reach its final state.

Deferred

This transaction could not be settled due to a temporary problem but will be retried at the next available instance.

Successful

Captured

The transaction was successful. (This will update to Accepted, usually in the early hours of the following morning)

Accepted

This transaction has been accepted and settled as soon as possible.

Pre-Auth

This confirms that the card is authentic and that the amount is available in the cardholder’s account. The card details are now encrypted, allowing you to capture the specified amount from this card within the next 30 days.

Verified

The authenticity of this card has been verified. The card details are now encrypted, allowing you to run a further transaction from this card.

Capture in "x" days

Displays the remaining days until the amount requested via a delay capture is taken. It can be captured immediately via the action button next to it.

Fully/Partially refunded

This transaction has been partially or fully refunded.

Unsuccessful

Declined

The acquiring bank has declined the transaction.

Referred

This transaction has been referred for manual approval. Please reach out to the support team for assistance

Cancelled

The merchant has cancelled this transaction (this can only occur on a captured transaction).

Some transactions also have brackets at the end.

  1. (DC) - This transaction was initially a Delay capture and has now been captured.

  2. (PA) - This is a Pre-Auth that has been captured.

  3. (RF) - This is a refund.

  4. (RR) - This is a transaction that has been rerun from a previous transaction.

  5. (V) - This transaction has been run from a Verified card.


Filter

You can filter using the following 5 primary filters (simultaneously), choose the desired parameters, and select Apply filter:

Date Range

Transaction method - refers to the source where the transaction was initiated from.

Merchant - Filter between your different merchant accounts.

Status - There are many different potential transaction states, all listed above. When viewing each status, an accompanying hover-text will explain its meaning.

Verified

Only shows the initial verified transactions and not the transactions executed from them.

Pre-Auth

Only displays the original Pre-Authorisations, not the processed ones.

Delayed Capture

The display shows both the delayed capture transactions that are still waiting to be captured and those that have already been processed.

Card number - This search is for the last 4 digits of the card.

Advanced filter

By clicking on Advanced filter, you can refine your card data using additional filters such as date, card schemes and types, or customer name.

 Advanced filter options

Do note that the parameters of the advanced filters will only be viewable when you open the advanced filters overview.

Actions

Additional transaction information

Select a transaction and expand it to view additional information on the transaction and reveal the action buttons.

  1. The various card verification responses are shown here, in addition to the acquiring bank, the card type, the authorisation code for the transaction, and the unique Blink reference.

    1. If a previous transaction is linked to a current transaction (e.g. a pre-auth is captured), the Blink unique reference field will include a reference to the original transaction.

    2. The Gateway merchant ID that processed the transaction.

    3. The customer’s address and postcode that was entered with the transaction.

    4. Successful payment will show a receipt button, this allows you to view the receipt again and print or email it.

Select advanced filters to reveal extra filtering options. This allows you to select a particular field to search (e.g. Customer name or email, the reference etc.), the type of search you would like to perform and the text/value to search for. You can combine the advanced filters with the 5 primary filters.

Cancelling and refunding a payment

Processing a new transaction from a previous payment

The cancel button will only be visible for transactions with a captured state. After a transaction is accepted, the cancel button will be replaced by a refund button.

Refunds can be issued for the full or partial amount of a transaction, with the amount field updating to reflect the refund. Once issued, refunds cannot be cancelled.

Customer and card details are taken from the original transaction. You only need to specify the new amount and reference (and the dates, frequency and length for a Repeat Payment Schedule).

Rerun allows you to run a new transaction on a previous transaction.

Repeat (FIXED) allows you to create recurring payments based on a past transaction.

First, select the MID, type of transaction, fixed schedule and card payment. Then, enter the customer's full name, email, and a transaction reference (if applicable) that will be noted on the email receipt and transaction history.

Now you can choose the start date and select a different amount for the initial payment. (This amount will replace the per payment amount for that cycle and is included in the number of cycles.)

Select the frequency of payments and enter the amount per payment (minimum £1). Currency can be selected if enabled.

Finally, choose the total number of payments to be taken in this Repeat payment schedule, and if desired, select a different date and amount for the final payment. (This will replace the date and amount of the final scheduled payment, so the date must be after the penultimate scheduled payment date. It will be included in the number of cycles.)

Fill in the card and address details and click Charge.

You will receive a transaction receipt, and the customer gets both a transaction receipt and an email describing the Repeat Payment that has been created.

Repeat (VARIABLE) gives you the ability to set up a payment schedule from a previous customer that contains multiple different payment amounts on any chosen dates.

Firstly select the MID, type of transaction, and one-off payment. Next, enter the customer's full name, email and a transaction reference, if applicable - which will be noted on the email receipt and transaction history.

Select the date and enter the amount for the first payment.

Select the plus icon to add additional payment(s) and repeat the steps.

Fill in the card and address details and click Charge.

You will receive a transaction receipt, and the customer gets both a transaction receipt and an email describing the repeat payment that has been created.

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