Open Banking

Overview

Open Banking allows for transactions to occur B2C (Business to Consumer) without the need for a card processor to complete the payment. It is different from conventional card payment systems (Visa, Mastercard, and Amex). Open Banking processes the entire transaction through online banking.

Turning on Open Banking

You can request the Open Banking feature directly within Blink - it is located on the top right-hand side of the portal.

Once requested, Open Banking will be stimulated by an onboarding team member; after this is complete, your customers will be able to pay you using Open Banking.

Using Open Banking

Once Open Banking is enabled, your customer can select ‘Pay by Bank’ as a payment option on the Blink Page and PayLinks.
Customers will only be required to enter their email and the amount when paying on a Blink Page. There is no additional information necessary when your customer pays via a PayLink.
Selecting ‘Pay By Bank’ will initiate the Open Banking flow for the customer.
The customer will first need to select the bank they wish to pay from, and they will then be required to complete their bank’s unique authentication.
Once the customer has successfully authenticated the transaction with their bank and the customer’s bank accepts the transaction, the payment process is complete.
Both you and the customer will now be issued receipts for the payment if successful.

If the customer’s bank declines the transaction, the customer will be taken to a payment declined screen and the payment will not go through.

Video tour - Paying via Open Banking on a PayLink

Open Banking Paylink (1).mp4

Paying a Paylink with Open Banking (example. Revolut)

If Open Banking is enabled, an Open Banking transaction history table will be visible to track transactions.
Find this under Reporting→ Open Banking
Each transaction can also be viewed, which will pull up the relevant PayLink/Blink Page that the transaction was taken from.
This will also display the status of the transaction: Success or Failed
As well as the Date/Time, Customer Email, Source, Reference, Amount and Unique Transaction Reference ID.