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Overview

This feature allows a customer to contact you about a specific payment directly from the payment page (Blink Page or Request A Payment) itself.

Customer Contact

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Navigation

To enable Customer Contact, navigate to Customer Centre and then select Customer Contact in the sub-headings.

Set-up

Once you select the relevant Merchant ID and toggle on Contact Box, A button will appear on your

blink page

Blink Page as well as on any Request A Payment PayLink you send. The customer

can fill in their query and it

will now be

sent

able to reach you at the email address

that

you designate

below

.

This option can be turned on or off at any time

.

Navigation

To enable Customer Contact, navigate to Customer Centre and then select Customer Contact in the sub-headings. It can also be navigated to by going to My Blink Pages and then selecting the Customer Contact tabby toggling the Contact Box.