User Preferences
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Overview
The My User Profile page lets you manage essential information regarding the user(s) on your Blink Portal, such as their email, user name, contact details, and the ability to change your password.
Navigation
You can access this page by navigating to My Accounts on the left-hand navigation bar by selecting User Preferences, you will land on My User Profile.
How does it work?
My User Profile
Under My User Profile, you can change your login details, User Email (also used to receive emails regarding payments and more), User Name, Contact Number and Password.
Make sure to click on confirm changes.
Users
Within the Users tab, you can manage individual users. Add new users or edit/delete existing ones. Clicking on edit will allow you to change the user's full name, email address and access levels. The drop-down allows
User levels
Below you will find an overview of the different user levels only a Supervisor and a Lead can change these.
Payment Tier 1
Payment Tier 2
Support
Accounts
Supervisor
Lead
Payments
Take a Payment
Yes
Yes
Yes
Yes
Yes
Yes
Requesting a Payment (Paylinks)
Yes
Yes
Yes
Yes
Yes
Yes
Requested (Track Paylinks)
Yes - with user filter
Yes
Yes
Yes
Yes
Yes
Batch Payment
No
No
No
Yes
Yes
Yes
Batch History
No
No
No
Yes
Yes
Yes
Summary
No
No
No
Yes
Yes
Yes
Reporting
Recent Blink Transactions
Yes - receipt only*
Yes
Yes
Yes
Yes
Yes
Online Payments
Yes - no refund/re-run/repeat/cancel*
Yes
Yes
Yes
Yes
Yes
All Card Payments
No
No
No
Yes
Yes
Yes
Mobile App
No
No
Yes
Yes
Yes
Yes
Open Banking
No
No
Yes
Yes
Yes
Yes
Direct Debit
No
No
Yes
Yes
Yes
Yes
Gift Aid
No
No
Yes
Yes
Yes
Yes
Bank Reconciliation
No
No
No
Yes
Yes
Yes
Customer Centre
My Blink Pages
Yes
Yes
Yes
Yes
Yes
Yes
Customiser
No
No
No
No
Yes
Yes
Manage Direct Debit
No
No
Yes
Yes
Yes
Yes
Manage Repeat Payments
No
No
Yes
Yes
Yes
Yes
Customer Contact
No
No
No
No
Yes
Yes
My Account
Merchant Account
Yes
Yes
Yes
Yes
Yes
Yes
Plans and Invoices
No
No
No
Yes
No
Yes
Support
Yes
Yes
Yes
Yes
Yes
Yes
User Preferences
only my user profile
only my user profile
only my user profile
only my user profile
Yes
Yes
Payment Preferences
No
No
No
No
Yes
Yes
Portal Logo
No
No
No
No
Yes
Yes
Connected Apps
No
No
No
No
Yes
Yes