User Preferences
Overview
The My User Profile page lets you manage essential information regarding the user(s) on your Blink Portal, such as their email, user name, contact details, and the ability to change your password.
Navigation
You can access this page by navigating to My Accounts on the left-hand navigation bar by selecting User Preferences, you will land on My User Profile.
How does it work?
My User Profile
Under My User Profile, you can change your login details, User Email (also used to receive emails regarding payments and more), User Name, Contact Number and Password.
Make sure to click on confirm changes.
Users
Within the Users tab, you can manage individual users. Add new users or edit/delete existing ones. Clicking on edit will allow you to change the user's full name, email address and access levels. The drop-down allows
User levels
Below you will find an overview of the different user levels only a Supervisor and a Lead can change these.
Payment Tier 1 | Payment Tier 2 | Support | Accounts | Supervisor | Lead | ||
Payments | Take a Payment | Yes | Yes | Yes | Yes | Yes | Yes |
Requesting a Payment (Paylinks) | Yes | Yes | Yes | Yes | Yes | Yes | |
Requested (Track Paylinks) | Yes - with user filter | Yes | Yes | Yes | Yes | Yes | |
Batch Payment | No | No | No | Yes | Yes | Yes | |
Batch History | No | No | No | Yes | Yes | Yes | |
Summary | No | No | No | Yes | Yes | Yes | |
Reporting | Recent Blink Transactions | Yes - receipt only* | Yes | Yes | Yes | Yes | Yes |
Online Payments | Yes - no refund/re-run/repeat/cancel* | Yes | Yes | Yes | Yes | Yes | |
All Card Payments | No | No | No | Yes | Yes | Yes | |
Mobile App | No | No | Yes | Yes | Yes | Yes | |
Open Banking | No | No | Yes | Yes | Yes | Yes | |
Direct Debit | No | No | Yes | Yes | Yes | Yes | |
Gift Aid | No | No | Yes | Yes | Yes | Yes | |
Bank Reconciliation | No | No | No | Yes | Yes | Yes | |
Customer Centre | My Blink Pages | Yes | Yes | Yes | Yes | Yes | Yes |
Customiser | No | No | No | No | Yes | Yes | |
Manage Direct Debit | No | No | Yes | Yes | Yes | Yes | |
Manage Repeat Payments | No | No | Yes | Yes | Yes | Yes | |
Customer Contact | No | No | No | No | Yes | Yes | |
My Account | Merchant Account | Yes | Yes | Yes | Yes | Yes | Yes |
Plans and Invoices | No | No | No | Yes | No | Yes | |
Support | Yes | Yes | Yes | Yes | Yes | Yes | |
User Preferences | only my user profile | only my user profile | only my user profile | only my user profile | Yes | Yes | |
Payment Preferences | No | No | No | No | Yes | Yes | |
Portal Logo | No | No | No | No | Yes | Yes | |
Connected Apps | No | No | No | No | Yes | Yes |