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Firstly, the base unit has space for either an ethernet cable or a phone line (we would always recommend an ethernet cable!).
To connect the Ethernet cable (included), insert one end into your ethernet socket or router, then the other end into the socket located at the rear of your base unit Ethernet port.
If the connection has been established, the LAN symbol (3 squares) should appear green.
Select ‘Control panel, ‘Terminal settings’, ‘Comm means’, and then ‘Bluetooth’.
In Bluetooth configuration, select ‘Base’ then ‘Association’ and ‘New Base’.
The screen will then read ‘Association successful’ and the device will reboot.
Once connected, your terminal should be ready to take a payment.
Step 5:
To process a transaction simply type in an amount using the keypad.
Step 6:
Confirm the amount by pressing the green button.
Step 7:
Present the terminal to your customer for them to complete the payment using contactless or chip & pin.
Step 8:
Once the payment is complete your copy of the receipt will print first and there will be a second option to print a customer receipt. The terminal will now be ready to take another transactionHow to test your connection
Press menu twice
Select supervisor
Enter the code
Press menu again
Select 'call TMS'
If a connection is made via your chosen method, it will run through a configuration.
The receipt should read 'TMS call - Connected 'OK' and Config Data 'OK'.
Error code '4444' (please run an EOD if you have taken payments on this trading day)
Press menu twice
Select supervisor
Enter the code
Select password
Select MAC re-set 'all'
How to run a penny test transaction
Key 0.01 into your terminal and select [enter]
Use either contactless or chip and pin to process
If successful the receipt will read ‘approved’ and an AUTH code will be displayed
Taking Payments
For customer present transactions:
Enter the desired amount, select [enter], the customer can pay via contactless or chip and pin.
The terminal will now connect to the acquirer for authorisation, if the transaction is authorised then an AUTH CODE will be shown.
For MOTO (Mail Order Telephone Order) transactions:
Select menu, select mail order, select sale, enter the card details, the Expiry Date, then the ‘Security Information’ as follows:
Enter card security code (from the back of the card)
The numbers from the cardholder’s postcode (e.g. WA3 7HS is 37), followed by and then the numbers from the cardholder’s address (e.g. 46 High Street is 46)
To send pay by links from your account:
Log into your Blink account at https:// www.blink3sixty.co.uk/login
FAQs
How do I do access reporting and EOD on the terminal?
Press the menu button twice, select ‘reports’ - from there you will see EOD, banking, X balance, and Z balance
X REPORT - ‘MID SHIFT'
The X report is intended to be a mid-shift snapshot of what has transacted on the card machine from the beginning of the shift until the present moment.
Prints out every transaction that has or hasn’t been batched.
The totals will remain on the card machine.
Z REPORT – ‘END SHIFT’
The Z report is intended to be an overview of the card machine’s entire shift from open to close.
Prints out every transaction that has or hasn’t been batched.
The totals on the card machine will be reset to zero.
EOD
An EOD sends the total earnings to the bank for batching and settlement into the depositing account, a one-touch function that prints out both the Z report and Banking report, this must be done at the end of each trading day.
BANKING
This indicates total value of transactions that have been processed and shows that the totals have been confirmed by the acquirer.
How do I change the default supervisor code?
Please call the help desk - 0345 481 2178
How do I print a duplicate receipt?
To print a duplicate of the last transaction processed press three times, then select 'DUPLICATE' and press enter.