Move 3500 Bluetooth/WiFi

Step 1

To charge the terminal, plug the charger directly into the top left-hand side of the device or by plugging the angled charger into the base unit through the removal of the back panel.

Step 2

To power up the terminal, press the green [enter] key.

Step 3

WiFi Set-Up

• Press the down key.

• Select ‘Control panel, ‘Terminal settings’, ‘Comm means’, and then ‘WiFi’.

• Choose ‘Enable’ Power port.

• Select ‘Scan networks’ and press the enter key; the terminal will scan for available networks.

• Select the desired network.

• Enter the WiFi password and press enter.

• A confirmation screen will display reading ‘New Profile OK’.

• The WiFi symbol at the top will have turned green.

• Once connected, your terminal should be ready to take a payment.

Step 4

Bluetooth Set-Up

• Firstly, the base unit has space for either an ethernet cable or a phone line (we would always recommend an ethernet cable!).

• To connect the Ethernet cable (included), insert one end into your ethernet socket or router, then the other end into the socket located at the rear of your base unit Ethernet port.

• The LAN symbol (3 squares) should appear green if the connection has been established.

• Select ‘Control panel, ‘Terminal settings’, ‘Comm means’, and then ‘Bluetooth’.

• In Bluetooth configuration, select ‘Base’, then ‘Association’ and ‘New Base’.

• The screen will then read ‘Association successful’, and the device will reboot.

• Once connected, your terminal should be ready to take a payment.

Error code '4444' (please run an EOD if you have taken payments on this trading day)

• Press menu twice

• Select supervisor

• Enter the code - Default supervisor code: 01483

• Select password

• Select MAC and re-set 'all.'

How to run a penny test transaction

• Key 0.01 into your terminal and select [enter]

• Use either contactless or chip and pin to process

• If successful, the receipt will read ‘approved’ and an AUTH code will be displayed.

Taking Payments

For customer present transactions:

• Enter the desired amount, select [enter], the customer can pay via contactless or chip and pin.

• The terminal will now connect to the acquirer for authorisation; if the transaction is authorised, then an AUTH CODE will be shown.

For MOTO (Mail Order Telephone Order) transactions:

Select menu, select mail order, select sale, enter the card details, the Expiry Date, then the ‘Security Information’ as follows:

• Enter card security code (from the back of the card)

• The numbers from the cardholder’s postcode (e.g. WA3 7HS is 37), followed by and then the numbers from the cardholder’s address (e.g. 46 High Street is 46)

To send payment links from your account:

• Log into your Blink account at https://secure.blinkpayment.co.uk/

Location

Place the charging unit is in a convenient location, close to a power source and an ethernet socket/phone line port.

How do I do access reporting and EOD on the terminal?

Press the menu button twice, select ‘reports’ - from there you will see EOD, banking, X balance, and Z balance.

X REPORT - ‘MID SHIFT'

The X report is intended to be a mid-shift snapshot of what has transacted on the card machine from the beginning of the shift until the present moment.

• Prints out every transaction that has or hasn’t been batched.

• The totals will remain on the card machine.

Z REPORT – ‘END SHIFT’

The Z report is intended to be an overview of the card machine’s entire shift from open to close.

• Prints out every transaction that has or hasn’t been batched.

• The totals on the card machine will be reset to zero.

EOD

An EOD sends the total earnings to the bank for batching and settlement into the depositing account, a one-touch function that prints out both the Z report and Banking report, this must be done at the end of each trading day.

BANKING

This indicates total value of transactions that have been processed and shows that the totals have been confirmed by the acquirer.

How do I print a duplicate receipt?

To print a duplicate of the last transaction processed press menu three times, then select 'DUPLICATE' and press enter.