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Overview

This is where you can see a detailed view of your Direct Debit transactions that have been made via your Blink Page, and/or the Taken Payments and Requested Payments (via PayLinks) features.

If you have not yet done so

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Transaction history: Direct Debits

Table of Contents

Overview

View all the Direct Debit transactions, made via your Blink page, as well as the Take a payment and Request a payments (via payment links) features in detail. If you haven't already, you can create a GoCardless account

(

or connect your existing one

), giving you the ability

to manage your direct debit payments within Blink,

alongside

along with all your other payments.

You can find out more about Direct Debits here.

Transaction History: Direct Debits

toc

Navigation

To access the view your Direct Debit Transaction History pagetransaction history, select Direct Debit Debits under Reporting on in the left-hand navigation bar.

Info

GoCardless Set Up

To be able to use Direct Debit within in Blink, you need to connect link a GoCardless account. You can either connect your existing current GoCardless account or create a new account through one using the Transaction page.

You If you wish to test the feature, you can set up a GoCardless test account with GoCardless to try the feature out as well.

Transaction

History

history: Direct Debits

The Direct Debit Transaction History page displays all the Direct Debit transactions that you have processed. For each transaction, you can see the following:

  • Customer

Name

  • name

  • Customer Email

    • Reference

  • Amount

    • Requested

    Date

    • date (When you created the request)

    • Customer email

    • Amount

    • Charged

    Date

    • date (When the customer is charged)

    • Completed

    Date

    • date (When you receive the payment)

    • Status

    1. Pending Submission

    2. Submitted

    3. Paid Out

    4. Failed

    Further Actions

    Pending submission

    The payment has been created, but hasn’t yet been submitted to the banking system for processing.

    Pending customer approval

    The customer has selected “More than one person is required to authorise Direct Debits” on the mandate form.

    Submitted

    The payment has been submitted to the banking system for processing.

    Confirmed

    The payment has been confirmed by the customer’s bank as having been successfully collected from their account.

    Paid out

    The payment has been paid out to your registered account.

    Failed

    The payment was not successfully collected from the customer’s bank account.

    Cancelled

    The payment was cancelled before the charge date.

    Charged back

    The payment was returned to the customer’s bank account in accordance with Direct Debit rules. This is actioned by the customer’s bank at the request of the customer.

    Further actions

    You can also filter the transactions by:

    • Charge

    Date

    • date

    • Customer

    • Status

    To manage your current Direct Debit customers, please visit the Manage Direct Debitspagein the Customer

    Centre

    centre.

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