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Transaction Historyhistory: Direct Debits

Table of Contents

Overview

This is where you can see a detailed view of View all the Direct Debit transactions that have been , made via your Blink Page, and/or the Taken Payments and Requested Payments (via PayLinks) features.

If you have not yet done so

page, as well as the Take a payment and Request a payments (via payment links) features in detail. If you haven't already, you can create a GoCardless account

(

or connect your existing one

), giving you the ability

to manage your direct debit payments within Blink,

alongside

along with all your other payments.

Navigation

To

access the

view your Direct Debit

Transaction History page

transaction history, select Direct Debits under Reporting

on

in the left-hand navigation bar.

Info

GoCardless Set Up

To

be able to

use Direct Debit

within

in Blink, you need to

connect

link a GoCardless account. You can either connect your

existing

current GoCardless account or create a new

account through

one using the Transaction page.

You

If you wish to test the feature, you can set up a GoCardless test account

with GoCardless to try the feature out as well

.

Transaction

History

history: Direct Debits

The Direct Debit Transaction History page displays all the Direct Debit transactions that you have processed. For each transaction, you can see the following:

  • Customer

Name

  • name

  • Reference

  • Requested

Date

  • date (When you created the request)

  • Customer

Email

  • email

  • Amount

  • Charged

Date

  • date (When the customer is charged)

  • Completed

Date

  • date (When you receive the payment)

  • Status

Pending submission

-

The payment has been created, but hasn’t yet been submitted to the banking system for processing.

Pending customer approval

-

The customer has selected “More than one person is required to authorise Direct Debits” on the mandate form.

Submitted

-

The payment has been submitted to the banking system for processing.

Confirmed

-

The payment has been confirmed by the customer’s bank as having been successfully collected from their account.

Paid out

-

The payment has been paid out to your registered account.

Failed

-

The payment was not successfully collected from the customer’s bank account.

Cancelled

-

The payment was cancelled before the charge date.

Charged back

-

The payment was returned to the customer’s bank account in accordance with Direct Debit rules. This is actioned by the customer’s bank at the request of the customer.

Further

Actions

actions

You can also filter the transactions by:

  • Charge Date date

  • Customer

  • Status

To manage your current Direct Debit customers, please visit the Manage Direct Debitspagein the Customer Centrecentre.

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