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Overview

Direct Debits Overview

Transaction History

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Transaction history: Direct Debits

Table of Contents

Overview

This is where you can see a detailed view of your View all the Direct Debit transactions that have been , made via your Blink Page, Taken Payments and Requested Payments.If you have not yet done sopage, as well as the Take a payment and Request a payments (via payment links) features in detail. If you haven't already, you can create a GoCardless account ( or connect your existing one ), giving you the ability to manage your direct debit payments within Blink, alongside along with all your other payments.

Navigation

To access view your Direct Debit Transaction History pagetransaction history, select Direct Debit Debits under Reporting on in the left-hand navigation bar.

Info

GoCardless Set Up

If you have not yet set it up, you will be able to create a GoCardless account, or connect an existing account, through To use Direct Debit in Blink, you need to link a GoCardless account. You can either connect your current GoCardless account or create a new one using the Transaction page.

If you are unsure on how to use direct debitwish to test the feature, you can choose to create set up a GoCardless test account with GoCardless, so you can try out all the features with no risk.

This Page page displays all your transactions that have been processed today on Blink

.

Transaction history: Direct Debits

The Direct Debit Transaction History page displays all the Direct Debit transactions that you have processed. For each transaction, you can see the following:

  • Customer

NameCustomer Email
  • name

  • Reference

Amount
  • Requested

Date
  • date (When you created the request)

  • Customer email

  • Amount

  • Charged

Date
  • date (When the customer is charged)

  • Completed

Date
  • date (When you receive the payment)

  • Status

Pending

Submission
  • Submitted

  • Paid Out

  • Failed

  • Further Actions

    submission

    The payment has been created, but hasn’t yet been submitted to the banking system for processing.

    Pending customer approval

    The customer has selected “More than one person is required to authorise Direct Debits” on the mandate form.

    Submitted

    The payment has been submitted to the banking system for processing.

    Confirmed

    The payment has been confirmed by the customer’s bank as having been successfully collected from their account.

    Paid out

    The payment has been paid out to your registered account.

    Failed

    The payment was not successfully collected from the customer’s bank account.

    Cancelled

    The payment was cancelled before the charge date.

    Charged back

    The payment was returned to the customer’s bank account in accordance with Direct Debit rules. This is actioned by the customer’s bank at the request of the customer.

    Further actions

    You can also filter the transactions by:

    Date
    • Charge date

    • Customer

    • Status

    To manage your current Direct Debit customers, please visit the Manage Direct Debitspagein the Customer

    Centre

    centre.

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