Creating a repeat payment

You can set up repeat payments on the Take a payment page and within Reporting on the Recent transactions and Blink card transactions pages. This guide looks specifically at card repeat payments.

Repeat payments can either be on a:

• Fixed schedule; a fixed amount is taken at a set frequency for a certain number of cycles.

• Variable schedule; various amounts are scheduled for specific dates that have been manually selected.

Repeat payments via Take a payment

Find the Take a payment page under payments. The Take a payment page allows you to manually process transactions by filling in your customer’s card details or charging customers via an existing Direct Debit mandate.

Repeat Payment payment - Fixed schedule Set up a payment schedule where a fixed amount is taken at a set frequency for a certain number of cycles. Expand title Take a payment → Repeat payment → Fixed schedule

Card payment To get started, choose the MID, transaction type, fixed schedule, and card payment. Then, provide the customer's full name, email, and transaction reference (if applicable) to include in the email receipt and transaction history. Select the start date and determine if the initial payment on the start date should be a different amount. This amount will replace the regular amount for that payment and will be included in the number of payment cycles. Specify the frequency of each payment and enter the amount per payment. Please note that the minimum amount is £1. If applicable, you can also select the currency. Lastly, decide on the total number of payments for the repeat payment schedule. If desired, you can also select a different date and amount for the final payment. Info This will replace the final scheduled payment date and amount, so the new date must be after the penultimate scheduled payment date. The new payment will be included in the total number of cycles. Fill in the card and address details and click Charge. Receipts Both you and the customer will receive a transaction receipt and an email describing the repeat payment schedule that has been created.

Repeat payment - Variable schedule

Set up a payment schedule containing various amounts scheduled for specific dates that have been manually selected.

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title Take a payment - Repeat payment - Variable schedule

Card payment

Choose the MID, transaction type, variable schedule, and card payment to start. Then, provide the customer's full name, email, and transaction reference (if applicable) to include in the email receipt and transaction history.

Select the date and amount for the first payment.

Select the plus icon to add additional payment(s) and repeat the steps.

Fill in the card and address details and click Charge.

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title Take a Payment - Repeat Payment - Variable Schedule

Receipt

You and the customer will receive a transaction receipt and an email describing the Repeat Payment that has been created.

Notes

Report on your repeat payments

On the Recent Blink transactions page, you can see any transaction you have taken on Blink that day (via Request a payment, Take a payment or Blink page).

On the Blink card transactions page, you can view the entire history of all the transactions you have taken on Blink or via an integration.

Navigation

These pages are under the Reporting tab on the left-hand navigation bar (Reporting→ Recent Blink transactions and Blink Card Transactions pages).

Navigate to either page and locate the transaction from the customer you want to use to set up the repeat payment. The repeat button exists for successful transactions.

Captured, Captured (RR), Accepted or Accepted (RR) (RR means Re-Run)

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title Status options: Captured or Accepted (RR means Re-Run)

Once you have located the transaction, you want to click on the Action button and select the Repeat option:

This will open a pop-up window. Enter your repeat payment reference and choose between Fixed and Variable schedules.

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title Pop-up

Manage your repeat payments.

You can see an overview of all your repeat payments created on your account on the Manage repeat payments page under the Customer centre section in Blink.

Here you can send your customer a Receipt, Confirmation Email or Cancel the repeat payment schedule.

If a payment in the schedule fails, it will automatically reattempt on the following day. If the second payments also fails, it will reattempt up to 5 times in total.

If a Repeat Payment (RP) has 5 failed payments (this can be from 5 payments on different dates in this RP that failed, or from one payment date that was attempted and failed 5 times), then the RP itself is aborted.

This means the schedule has been cancelled and no further payments will be taken. This will not affect any previous payments in the schedule that have already been processed.

Manage Repeat Payments page can take up to an hr to update

Reporting on your repeat payments

You can report on your repeat payments within the Reporting section of the platform. You can find the transactions on the Summary and Blink card transactions pages. Once the card payments have been funded, you can find the transactions on the Blink card transactions and Bank reconciliation pages.