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Take a Payment

Overview

The Take a Payment section is a feature on our Blink platform which allows you to manually process transactions by filling in your customer’s card details or charge customers via an existing Direct Debit mandate.

Navigation

You can find Take a Payment under the Payments tab on the left-hand navigation bar (Payments → Take a Payment).

Taking a Payment

First, select which MID you want to take the payment for. Select the type of transaction from the drop-down menu listing: Sale, Pre-Auth Card, Verify and Credit.

  • Sale: immediate payment transaction.

  • Pre-Auth: enables you to confirm that the customer has sufficient funds available. It should be noted that no funds are taken or ring-fenced - you have 30 days to capture the amount.

  • Verify: verifies the authenticity of the card. This can be used as an anti-fraud check.

Credit - Making a payment

A Credit transaction is when a payment is made to the customer, not taken from them.

This feature is not available by default

Please contact Support to enable this option for your account (see Refunds for more info)

 Difference between Sale, Pre-auth, Verify and Delayed Capture

Payment Type - Sale

Once you have selected Sale as the type of transaction, you have the option of 3 Payments types:

  • One-Off

  • Repeat - Variable Schedule

  • Repeat - Fixed Schedule

Below you will find an overview of the specifics of these types:

One-Off-

You can choose between taking a card payment within the one-off payment type or setting up a Direct Debit.

One-off - Card payment

Firstly select the MID, type of transaction, one-off payment and the Card Payment method. Next, enter the customer's full name, email and a transaction reference, if applicable - which will be noted on the email receipt and transaction history.

If you have multiple currencies enabled on your account, you can select the currency you wish to process the transaction using the drop-down list by clicking on the currency symbol.

When you set up a merchant account with us, you are asked which currencies to use to process transactions. You can request additional currencies to be added.

Enter in the amount you wish to charge the customer.

You can choose whether to take the payment immediately or delay the capture for up to 30 days.

Fill in the card and address details and click Charge.

 Addititional information on Delayed Capture

You can capture your Delayed Capture early by navigating to the Online Card Transactions page under the Reporting section and locating the specific transaction. With an early capture, you have the flexibility to charge your customer with a partial amount.

One-Off - Direct Debit

Firstly select the MID, type of transaction, one-off payment, and Direct Debit.

The next step is to select the relevant customer.

You can only use this Direct Debit feature to charge customers with whom you already have a mandate. If this is not the case, you can set one up by selecting the “New Direct Debit Customer” option.

Setting up a new Direct Debit Customer

When you click on New Direct Debit Customer, you have two options:

  • Send an invite Email - invites your customer to set up a mandate with you.

  • Request a one-off payment and mandate - will redirect you to Request a Payment, where you can send your customer a payment link to take a payment and set up a Direct Debit mandate. Once your customer has completed the PayLinks payment page, a payment is actioned, and a mandate will be created that can be used moving forward. The customer will receive confirmation from GoCardless.

Enter in the amount you wish to charge the customer. Next, enter a transaction reference noted on the customer's email receipt and Direct Debit transaction history in Blink. You will receive a monthly overview of your Direct Debits from GoCardless.

Customer Notifications via GoCardless

Once you have set up a Direct Debit Schedule, your customer will be notified of the subscription by GoCardless. They will also inform the customer at least three working days before payments get taken and whether the Direct Debit was successful or unsuccessful.

You can now select the date you want to take payment. You have the choice between, as soon as possible (receiving the funds in 5/6 working days) or taking payment on a specific date.

Please note that this is the date the payment will be actioned. The actual funds will not be transferred on this day.

Select the mandate and click on Charge.

Repeat Payment - Fixed Schedule

You can choose between taking card payments on a fixed schedule or setting up a direct debit.

Card Payment

Firstly select the MID, type of transaction, Fixed Schedule and Card Payment. Next, enter the customer's full name, email and a transaction reference, if applicable - which will be noted on the email receipt and transaction history.

Now select the start date. A different amount can be chosen for the initial payment on the start date. (This will replace the Amount (Per Payment) for that payment and is included in the number of cycles.)

Select the frequency of each payment, and then enter the Amount (Per Payment) — a minimum of £1. (If the necessary settings are activated, the currency can also be selected here).

Finally, choose the total number of payments to be taken in this Repeat Payment schedule, and if desired, select a different date and amount for the final payment. (This will replace the date and amount of the final scheduled payment, so the date must be after the penultimate scheduled payment date. It will be included in the number of cycles.)

Fill in the card and address details and click Charge.

You will receive a transaction receipt, and the customer gets both a transaction receipt and an email describing the Repeat Payment that has been created.

Direct Debit

Firstly select the MID, the type of transaction, Fixed Schedule and Direct Debit.

The next step is to select the relevant customer.

You can only use this Direct Debit feature to charge customers with whom you already have a mandate. If this is not the case, you can set one up by selecting the “New Direct Debit Customer” option.

Enter in the amount you wish to charge the customer. Next, enter a transaction reference noted on the customer's email receipt and Direct Debit transaction history in Blink.

You can now select the date you want to Take payment. You have the choice between as soon as possible (receiving the funds in 5/6 working days) or taking payment on a specific date.

Please note that this is the date the payment will be actioned. The actual funds will not be transferred on this day.

Choose whether you want to charge a specific number of payments or until further notice.

Don’t forget to select the mandate before you click on Charge.

You will receive a monthly overview of your Direct Debits from GoCardless.

Setting up a new Direct Debit customer

When you click on New Direct Debit Customer, you have two options:

  • Send an invite Email - invites your customer to set up a mandate with you.

  • Request a one-off payment and mandate - will redirect you to Request a Payment, where you can send your customer a payment link to take a payment and set up a Direct Debit mandate. Once your customer has completed the PayLinks payment page, a payment is actioned, and a mandate will be created that can be used moving forward. The customer will receive confirmation from GoCardless.

Customer Notifications via GoCardless

Once you have set up a Direct Debit Schedule, your customer will be notified of the subscription by GoCardless. They will also inform the customer at least three working days before payments get taken and whether the Direct Debit was successful or unsuccessful.

Repeat Payment - Variable Schedule

Variable schedule payments are only available on card payments.

Card Payment

This allows you to set up a payment schedule from a previous customer that contains multiple different payment amounts on any chosen dates.

Firstly select the MID, type of transaction, and one-off payment. Next, enter the customer's full name, email and a transaction reference, if applicable - which will be noted on the email receipt and transaction history.

Select the date and enter the amount for the first payment.

Select the plus icon to add additional payment(s) and repeat the steps.

Fill in the card and address details and click Charge.

You will receive a transaction receipt, and the customer gets both a transaction receipt and an email describing the Repeat Payment that has been created.

When you set up a merchant account with us, you are asked which currencies to use to process transactions. You can request additional currencies to be added.

If you have multiple currencies enabled on your account, you can select the currency you wish to process the transaction using the drop-down list by clicking on the currency symbol.

Payment Type - Credit

This feature is not available by default (see Refunds for more info)
Please contact Support to enable this option for your account

Select the transaction type dropdown and choose the Credit option at the bottom.

Next, enter the customer's full name, email and a reference for this payment.

There is an option to add a note here. This will be displayed on both the merchant and customer receipts.

If you have multiple currencies enabled on your account, you can select the currency you wish to process the transaction by clicking on the currency symbol.

Enter the amount you wish to pay the customer.

Fill in the card and address details and click the Pay button.

You will be asked to confirm this payment.

Once the payment has been made, both the customer and the merchant will receive a receipt.

The account owner will receive a separate copy of the merchant receipt, which also contains the name of the user who made the payment.

Video Tour

Take a Payment - HD- 9 May 2022.mp4

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