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Are you opening a new store or site that requires an additional Merchant ID?

To submit an application to the bank, the following information is required:

  • Confirmation of MID type:

ECOM = online payments via a website or pay links.

Card present = physical card machine; the customer pays in person.

MOTO = over the phone can be via a virtual terminal or a physical card machine.

  • If more than one, please confirm the anticipated split of the merchant ID - i.e. 70% via the website (ECOM) and 30% via the physical Card terminal (Card Present).

  • Average transaction value.

  • The anticipated card turnover.

  • Proof of banking for both charges (where funds are taken from, such as merchant services charges, along with any chargebacks) and deposits (where funds are paid into) - dated within the past 3 months.

  • Is any hardware or software required? Such as a physical terminal or a payment gateway. Please confirm in as much detail as possible.

  • The email address and number for the main contact for this application.

  • The trading address and proof of the same – dated within the past 3 months.

  • AML for directors.

  • NDX/Lead times – what is the approximate length of time between payment and delivery of goods/services?

Once you have gathered all above information, please contact out support team to submit to application.

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