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Overview

Within the Blink 2.0 platform, you can process Card Refunds on the Recent Blink Transactions and Online Card Transactions Reporting pages.

Refunds

Navigation

Online Card Transactions: view the entire history of all the transactions you have taken on Blink or via an integration.

Recent Blink Transactions: any transaction you have taken on Blink that day (via Request a Payment, Take a Payment or Blink page).

Process a refund

Navigate to one of the above pages and identify the transaction you want to refund (these pages have various filtering options). Click on Action to display the different options and select Refund.

A pop-up message will appear where you can choose the amount you want to refund. Click on Refund Transaction.

  • A refund cannot be cancelled.

  • Users with the level Payment Tier 2 can’t process refunds. Find out more about user levels in our user guide.

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