Following feedback from multiple merchants, we have enhanced our internal system to handle repeat payments. Until now, we depended on the limited functionality of one of our PSPs, which restricted the services we could offer for repeat payments. Some of the issues we faced included:
Inability to edit or update a schedule once created
No option to edit, update, or remove a specific payment
Lack of receipts for successful payments
No notifications for failed payments
Delayed reporting on the schedule data (the “Manage repeat payments” page only refreshes every 15 minutes)
Delayed reporting on the payments themselves (the “Blink card transactions” page only refreshes every 15 minutes)
These transactions not being displayed on the Recent Blink transactions page at all (as they are processed outside of Blink)
Inability to 'Start today' with the schedule for either Variable or Fixed schedules
Inability to update an expired or unusable card; a new schedule had to be created
Our new system aims to address all of these issues.
Overview
Our Repeat payment system allows you to schedule future payments to be taken from a customer’s debit or credit card
There are three locations to set up repeat payments
Take a payment page
Recent Blink transactions page
Blink card transactions page
These schedules can be managed on the "Manage repeat payments" page. Repeat payments can be created for a fixed or variable schedule.
Type | Definition | Example |
Fixed schedule | A fixed amount is taken at a set frequency for a specified amount of cycles | £10.00 is taken on the 15th of every month for 12 months |
Variable schedule | Different amounts are scheduled for manually selected dates | £10.00 on the 1st of March; £40 on the 15th of April; £100 on the 31st of December |