BETA - Repeat payments

Overview 

Our Repeat payment system allows you to schedule future payments to be taken from a customer’s debit or credit card 

There are three locations to set up repeat payments 

  • Take a payment page - Using a new card/customer

  • Recent Blink transactions page - Using the “repeat” button on an existing transaction

  • Blink card transactions page - Using the “repeat” button on an existing transaction

These schedules can be managed on the "Manage repeat payments" page. Repeat payments can be created for a fixed or variable schedule.

Type 

Definition 

Example 

Fixed schedule 

A fixed amount is taken at a set frequency for a specified amount of cycles 

£10.00 is taken on the 15th of every month for 12 months 

Variable schedule 

Different amounts are scheduled for manually selected dates 

£10.00 on the 1st of March; £40 on the 15th of April; £100 on the 31st of December 

What is changing?

Following feedback from multiple merchants, we have updated how our internal system handles repeat payments.

Until now, we depended on the limited functionality of one of our PSPs, which restricted the services we could offer for repeat payments.

Some of the issues we faced included:

  • Inability to edit the details of a schedule once created (e.g. recurring amount)

  • No option to edit, update, or remove a specific payment

  • No receipts being sent for successful payments 

  • No notifications for failed payments

  • Delayed reporting on the schedule data (the “Manage repeat payments” page only refreshes every 15 minutes)

  • Delayed reporting on the payments themselves
    These transactions were not being displayed on the Recent Blink transactions page at all as they were processed outside of Blink, and the “Blink card transactions” page only refreshes every 15 minutes

  • Inability to use today as the 'Start date' for a Variable or Fixed schedule

  • Inability to update an expired or unusable card; a new schedule had to be created

 

Contents

Create a schedule - Take a payment page

Create a schedule - Existing transaction

Manage repeat payment page