BETA - Repeat payments
Overview
Our Repeat payment system allows you to schedule future payments to be taken from a customer’s debit or credit card
There are three locations to set up repeat payments
Take a payment page - Using a new card/customer
Recent Blink transactions page - Using the “repeat” button on an existing transaction
Blink card transactions page - Using the “repeat” button on an existing transaction
These schedules can be managed on the "Manage repeat payments" page. Repeat payments can be created for a fixed or variable schedule.
Type | Definition | Example |
Fixed schedule | A fixed amount is taken at a set frequency for a specified amount of cycles | £10.00 is taken on the 15th of every month for 12 months |
Variable schedule | Different amounts are scheduled for manually selected dates | £10.00 on the 1st of March; £40 on the 15th of April; £100 on the 31st of December |
What is changing?
Following feedback from multiple merchants, we have updated how our internal system handles repeat payments.
Until now, we depended on the limited functionality of one of our PSPs, which restricted the services we could offer for repeat payments.
Some of the issues we faced included:
Inability to edit the details of a schedule once created (e.g. recurring amount)
No option to edit, update, or remove a specific payment
No receipts being sent for successful payments
No notifications for failed payments
Delayed reporting on the schedule data (the “Manage repeat payments” page only refreshes every 15 minutes)
Delayed reporting on the payments themselves
These transactions were not being displayed on the Recent Blink transactions page at all as they were processed outside of Blink, and the “Blink card transactions” page only refreshes every 15 minutesInability to use today as the 'Start date' for a Variable or Fixed schedule
Inability to update an expired or unusable card; a new schedule had to be created
Contents
Create a schedule - Take a payment page
Create a schedule - Existing transaction