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Overview

Repeat Payments (RP) allows you (the merchant) to schedule future payments to be taken from a customer's Credit or Debit card.

These payments can either be on a:

  • Fixed schedule; A set amount is taken at a set frequency for 'x' amount of cycles.

  • Variable Schedule; Different amounts are scheduled for manually selected dates.

Using the Manage Repeat Payments tab, Merchants can view and manage any schedules.

Repeat Payment Transactions

Creating a Repeat Payment

You can set up Repeat Payments on the Take a Payment page and within Reporting on the Recent Transaction and Blink Card Transactions pages. This guide looks specifically at Card Repeat Payments.

Repeat Payments

Repeat Payments can either be on a:

  • Fixed schedule; A set amount is taken at a set frequency for 'x' amount of cycles.

  • Variable Schedule; Different amounts are scheduled for manually selected dates.

Repeat Payments on the Take a Payment page

The Take a Payment page allows you to manually process transactions by filling in your customer’s card details or charging customers via an existing Direct Debit mandate. You can find it under the Payments tab on the left-hand navigation bar (Payments → Take a Payment).

Repeat Payment - Fixed Schedule

Set up a payment schedule where a set amount is taken at a set frequency for 'x' amount of cycles.

 Take a Payment - Repeat Payment - Fixed Schedule

Card Payment

Firstly select the MID, type of transaction, Fixed Schedule and Card Payment. Next, enter the customer's full name, email and transaction reference (if applicable), which will be noted on the email receipt and transaction history.

Now select the start date. A different amount can be chosen for the initial payment on the start date. (This will replace the Amount (Per Payment) for that payment and is included in the number of cycles.)

Select the frequency of each payment, and then enter the Amount (Per Payment) — a minimum of £1. (If the necessary settings are activated, the currency can also be selected here).

Finally, choose the total number of payments to be taken in this Repeat Payment schedule, and if desired, select a different date and amount for the final payment.

This will replace the date and amount of the final scheduled payment, so the date must be after the penultimate scheduled payment date. It will be included in the number of cycles.

Fill in the card and address details and click Charge.

Receipts

You and the customer will receive a transaction receipt and an email describing the Repeat Payment that has been created.

 Take a Payment - Repeat Payment - Fixed Schedule

Repeat Payment - Variable Schedule

Set up a payment schedule containing multiple payment amounts on any chosen dates.

 Take a Payment - Repeat Payment - Variable Schedule

Variable schedule payments are only available on card payments.

Card Payment

Firstly select the MID, type of transaction, and one-off payment. Next, enter the customer's full name, email and transaction reference (if applicable), which will be noted on the email receipt and transaction history.

Now select the date and amount for the first payment.

Select the plus icon to add additional payment(s) and repeat the steps.

Fill in the card and address details and click Charge.

 Take a Payment - Repeat Payment - Variable Schedule

Receipt

You and the customer will receive a transaction receipt and an email describing the Repeat Payment that has been created.

Notes

When you set up a merchant account with us, you are asked which currencies to use to process transactions. You can request additional currencies to be added.

If you have multiple currencies on your account, you can select the currency you wish to process the transaction using the drop-down list by clicking on the currency symbol.

Report on your Repeat Payments

On the Recent Transaction page, you can see any transaction you have taken on Blink that day (via Request a Payment, Take a Payment or Blink page).

And on the Blink Card Transactions page, you can view the entire history of all the transactions you have taken on Blink or via an integration.

Navigation

You can find these pages under the Reporting tab on the left-hand navigation bar (Reporting→ Recent Transaction and Blink Card Transactions pages).

Navigate to either page and locate the transaction from the customer you want to use to set up the Repeat Payment. The repeat button exists for successful transactions.

Captured, Captured (RR), Accepted or Accepted (RR) (RR means Re-Run)

 Status options: Captured or Accepted (RR means Re-Run)

Once you have located the transaction, you want to click on the Action button and select the Repeat option:

This will open a pop-up window. Enter your Repeat Payment Reference and choose between Fixed Schedule and Variable Schedule.

 Pop-up

Repeat Payment - Fixed Schedule (Reporting)

Set up a payment schedule where a set amount is taken at a set frequency for 'x' amount of cycles.

Select the start date.

A different amount can be chosen for the initial payment on the start date. (This will replace the Amount (Per Payment) for that payment and is included in the number of cycles.)

Select the frequency of each payment, and then enter the Amount (Per Payment) — a minimum of £1. (If the necessary settings are activated, the currency can also be selected here).

Finally, choose the total number of cycles to be taken in this Repeat Payment schedule, and if desired, select a different date and amount for the final payment. (This will replace the date and amount of the last scheduled payment, so the date must be after the penultimate scheduled payment date. It will be included in the number of cycles.)

And click Create.

You will receive a transaction receipt, and the customer gets a transaction receipt and an email describing the Repeat Payment that has been created.

 Repeat Payment - Fixed Schedule (Reporting)

 

Repeat Payment - Variable Schedule (Reporting)

Variable schedule payments are only available on card payments.

Select the date and enter the amount for the first payment.

Select the plus icon to add additional payment(s) and repeat the steps.

Fill in the card and address details and click Create.

You will receive a transaction receipt, and the customer gets a transaction receipt and an email describing the Repeat Payment that has been created.

 Repeat Payment - Variable Schedule (Reporting)

Manage your Repeat Payments

Want to see one overview of all your Repeat Payments created on your account? Navigate to Manage Repeat Payments under the Customer Centre section of the platform.

Here you can send your customer a Receipt, Confirmation Email or Cancel the Repeat Payment.

If a payment in the schedule fails, it will automatically reattempt on the following day. If the second payments also fails, it will reattempt up to 5 times in total.

If a Repeat Payment (RP) has 5 failed payments (this can be from 5 payments on different dates in this RP that failed, or from one payment date that was attempted and failed 5 times), then the RP itself is aborted.

This means the schedule has been cancelled and no further payments will be taken. This will not affect any previous payments in the schedule that have already been processed.

Manage Repeat Payments page can take up to an hr to update

Reporting on your Repeat Payments

You can report on your Repeat Payments within the Reporting section of the platform. You will be able to find the transactions on the Summary and Online Transactions pages. Once the card payments have been funded, you can find the transactions on the All Card Transactions and Bank Reconciliation pages.

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