A step-by-step guide to start accepting payments on the Ingenico Move 3500 Bluetooth/WiFi.
Default supervisor code: 01483
Ensure you have the following items:
Terminal
Charger
Ethernet Cable
Base Unit
Till Roll
Step 1:
To charge the terminal, plug the charger directly into the top left hand side of the device, or by plugging the angled charger into the base unit, through removal of the back panel
Step 2:
To power up the terminal, press the green [enter] key
Step 3:
WiFi Set-Up
Press the down key.
Select ‘Control panel, ‘Terminal settings’, ‘Comm means’, and then ‘WiFi’.
Choose ‘Enable’ Power port.
Select ‘Scan networks’ and press the enter key, the terminal will scan for available networks.
Select the desired network.
Enter the WiFi password and press enter.
A confirmation screen will display reading ‘New Profile OK’.
The WiFi symbol at the top will have turned green.
Once connected, your terminal should be ready to take a payment.
Step 4:
Bluetooth Set-Up
Firstly, the base unit has space for either an ethernet cable or a phone line (we would always recommend an ethernet cable!).
To connect the Ethernet cable (included), insert one end into your ethernet socket or router, then the other end into the socket located at the rear of your base unit Ethernet port.
If the connection has been established, the LAN symbol (3 squares) should appear green.
Select ‘Control panel, ‘Terminal settings’, ‘Comm means’, and then ‘Bluetooth’.
In Bluetooth configuration, select ‘Base’ then ‘Association’ and ‘New Base’.
The screen will then read ‘Association successful’ and the device will reboot.
Once connected, your terminal should be ready to take a payment.
Step 5:
To process a transaction simply type in an amount using the keypad.
Step 6:
Confirm the amount by pressing the green button.
Step 7:
Present the terminal to your customer for them to complete the payment using contactless or chip & pin.
Step 8:
Once the payment is complete your copy of the receipt will print first and there will be a second option to print a customer receipt. The terminal will now be ready to take another transaction.