Fidelipay to Blink Migration

We will soon be phasing out the old system, Fidelipay.

How do I tell if I am still using Fidelipay?

The log in URL will be noted as: https://mms.fidelipay.co.uk/login
The top panels will look similar to this (depending on accessibility)

If you go to the Virtual Terminal, it appears like the below

How do I activate?

The main user will need to activate the Blink portal, before other users can be set up. The activation link will have come from no-reply@blinkpayment.co.uk or no-reply@blink3sixty.co.uk. Please make sure to check your junk! If you cannot see an activation link, please get in touch with our Support Team and we can re-send this over to you.

Will my users carry over?

They unfortunately do not carry over, as the Blink users exist on a separate cloud.
However, there is far more control over the Users; they can be self-managed under the tab ‘Payment Operations’ followed by ‘User Preferences’

What do the access tiers mean?

Please see page - User levels

Can I have a list of my current Fidelipay users so I can set them up on Blink?

Absolutely! Please reach out to support@blinkpayment.co.uk and one of the team will send over a full list.

Is there any extra cost?

There is no extra cost, you will remain on your current Fidelipay plan.

What’s the difference?

Alongside a whole new look and feel, we have multiple additional methods of payment; to include:

Open Banking
Direct Debits
Batch Payments
Customisable Blink Page

We have collated all of your relevant account information into Blink, to include:

Invoices
Acquiring Statements
Bank Reconciliation (feeds through directly from Allied Irish Bank and Elavon)
Your listed assets such as Terminals/Gateways
Support Cases

We have given certain sections a complete overhaul:

Virtual Terminal
Pay links - can now be sent by email and SMS
Repeat Payments
Reporting

Am I able to see my Fidelipay transactions in Blink?

Yes - the two are connected, so you will see all of your processed payments under ‘Transaction History’.